Consumer Protection Resources

If you would like to learn more about how to protect yourself or your identity, click here.

What to do if you are a victim of online fraud or encounter problems with an online shopping site:

If you have problems during a transaction, you can contact the seller, buyer or site operator directly. If those attempts are not successful, you may wish to file a complaint with the following entities:

the Attorney General's office in your state www.in.gov/attorneygeneral

FBI for internet/email scams www.ic3.gov

the Better Business Bureau at: www.bbb.org

Federal Trade Commission at: www.ftc.gov

• FTC Consumer Information - www.ftc.gov/bcp/menus/consumer/data/idt.shtm
• Opt out of pre-approvals - 888.5OPTOUT (888.567.8688)
• U.S. Postal Service - www.usps.com
• U.S. Secret Service - www.secretservice.gov
• U.S. Social Security Administration - www.ssa.gov
• Identity Theft Resource Center - www.idtheftcenter.org
• U.S. Department of Justice - www.usdoj.gov
• Annual Credit Report - www.annualcreditreport.com
• US-CERT: www.us-cert.gov/cas/tips/ST07-001.html
• National Consumer League’s Internet Fraud Watch: www.fraud.org/tips/internet/
• OnGuard Online: www.onguardonline.gov